Map the people and mailboxes
We identify who handles property location, landlord requirements and preferred contact time and whether shared addresses or individual mailboxes are appropriate. Access should match actual responsibilities.
Business Email Setup
Business email setup for letting agents plans who receives messages about lettings, property management and landlord support, which addresses are shared and how existing mail is handled. Domain, device and access requirements are reviewed together.
Your offer. Your customers.
For letting agents, the first task is to establish who responds when a message concerns lettings, property management and landlord support. We can distinguish named correspondence from a shared enquiry address and consider who should monitor replies relating to landlord enquiry follow-ups and consent-based property alerts. Domain records, devices and any mail migration are then scoped around that arrangement.
Related information: Business Email Setup, Giraffe Digital and About Giraffe Digital.
The work in practice
We identify who handles property location, landlord requirements and preferred contact time and whether shared addresses or individual mailboxes are appropriate. Access should match actual responsibilities.
We review existing mail, DNS records and the devices used by the people handling property location, landlord requirements and preferred contact time. Historical correspondence about lettings, property management and landlord support and any shared accounts need a migration plan before records change.
Messages about lettings, property management and landlord support need a reliable working process. We discuss mailbox ownership, permissions and who monitors replies rather than assuming a shared inbox manages itself.
A practical brief
Identify the people receiving property location, landlord requirements and preferred contact time, the shared addresses in use and any historical mail that needs retaining. Communications such as landlord enquiry follow-ups and consent-based property alerts help clarify which mailboxes or sending tools have different roles.
Business email setup for letting agents covers the agreed platform, mailboxes and domain configuration. We review the people handling property location, landlord requirements and preferred contact time, historical mail, licences and devices before confirming migration and support requirements. Configuration does not guarantee inbox placement for every message.
Your questions
That depends on who handles property location, landlord requirements and preferred contact time and how replies are assigned. We can plan a shared address, named mailboxes or another agreed arrangement so responsibility for customer correspondence is clear.
We review DNS control, the current provider and any historical correspondence about lettings, property management and landlord support. Migration, storage and access need an explicit scope rather than assuming that a new mailbox automatically contains previous mail.
They serve different tasks. Correspondence involving property location, landlord requirements and preferred contact time may belong in a business mailbox, while promotional work connected to landlord enquiry follow-ups and consent-based property alerts may require a separate platform and contact permissions. We review those roles before setup.
Connect the work
Talk to Giraffe Digital
Your business provides lettings, property management and landlord support. Tell us what you need from business email setup.
Call Giraffe Digital0333 090 9138