Start with the customer decision
We map how landlords, tenants and property investors discover you, compare lettings, property management and landlord support and make contact. The plan identifies gaps between those stages.
Digital Strategy
Digital strategy for letting agents prioritises website and marketing work around lettings, property management and landlord support, with a practical plan for reaching landlords, tenants and property investors and handling the next step.
Your offer. Your customers.
A useful strategy begins with the question of which management service fits the landlord and where tenants should get help. If the website does not answer it, a clearer page may be the first task. If customers already understand the offer, attention may move to a campaign, measurement or the handovers behind landlord enquiry follow-ups and consent-based property alerts. The roadmap records that reasoning and its dependencies.
Related information: Digital Strategy, Giraffe Digital and About Giraffe Digital.
The work in practice
We map how landlords, tenants and property investors discover you, compare lettings, property management and landlord support and make contact. The plan identifies gaps between those stages.
Your team may need better service information, clearer campaigns or improved handling of property location, landlord requirements and preferred contact time. We rank the work by dependency, capacity and the goals you agree.
We define meaningful outcomes, owners and review points. The roadmap can include landlord enquiry follow-ups and consent-based property alerts, while keeping the tools and responsibilities understandable.
A practical brief
Explain how you currently attract landlords, tenants and property investors, present lettings, property management and landlord support and respond to enquiries containing property location, landlord requirements and preferred contact time. The strategy can then identify a specific gap between discovery, comparison and contact.
The plan for letting agents should fit your capacity to deliver lettings, property management and landlord support and respond to new work. We distinguish planning from implementation, with content, development, advertising spend and ongoing management scoped only where the agreed priorities require them.
Your questions
We review how landlords, tenants and property investors find and compare your business, including the information needed to understand lettings, property management and landlord support. The starting point is the most useful gap in that journey, rather than a predetermined channel or tool.
Yes, where they support the intended process. We review the tools behind property location, landlord requirements and preferred contact time and landlord enquiry follow-ups and consent-based property alerts, then identify what can stay, what needs connecting and which changes would introduce unnecessary work.
We consider the impact on which management service fits the landlord and where tenants should get help, the effort involved and what other tasks depend on the change. Responsibilities, budget and capacity are included in the roadmap so the priorities can guide actual delivery.
Connect the work
Talk to Giraffe Digital
Your business provides lettings, property management and landlord support. Tell us what you need from digital strategy.
Call Giraffe Digital0333 090 9138