Identify the journeys that matter
We review the platform and the route for broad planning interest and preferred contact details. Checks should reflect how customers actually use the website and what the agreed arrangement covers.
Website Maintenance
Website maintenance for financial advisers plans agreed care around the pages about financial planning and adviser consultations and updates to adviser details, disclosures and approved guidance. It is available with a Giraffe Digital build using our hosting.
Your offer. Your customers.
For financial advisers, website care should account for the route receiving broad planning interest and preferred contact details and the information customers use to understand financial planning and adviser consultations. Changes to adviser details, disclosures and approved guidance may require content approval, while a platform update can require checks of the existing enquiry or booking journey within the agreed arrangement.
Related information: Website Maintenance, Giraffe Digital and About Giraffe Digital.
The work in practice
We review the platform and the route for broad planning interest and preferred contact details. Checks should reflect how customers actually use the website and what the agreed arrangement covers.
Updates and agreed checks differ from rewriting adviser details, disclosures and approved guidance or adding a new integration. We record responsibilities so each request has the right scope.
Your team needs a clear reporting route and approval process. We discuss access, dependencies and support limits around the pages and tools supporting financial planning and adviser consultations.
A practical brief
Identify the pages and tools supporting financial planning and adviser consultations, the form route for broad planning interest and preferred contact details and who approves updates to adviser details, disclosures and approved guidance. These details help distinguish technical care, content requests and new functionality.
Maintenance for financial advisers is available with a Giraffe Digital website build using our hosting. Tasks concerning the site supporting financial planning and adviser consultations, update responsibilities and relevant checks are agreed per project. Content changes and new features need clear boundaries, and support time is not unlimited.
Your questions
The agreed checks should reflect the pages about financial planning and adviser consultations, the route for broad planning interest and preferred contact details and any connected tools. We review the build and hosting before deciding which tasks and frequencies belong in the maintenance arrangement.
Updates to adviser details, disclosures and approved guidance may involve separate copy and approval work. We explain which content tasks are included in the agreed arrangement and distinguish them from routine technical care or a larger development request.
The service is offered with a Giraffe Digital build using our hosting. We review how the site supports financial planning and adviser consultations and the dependencies behind broad planning interest and preferred contact details before agreeing the work, responsibilities and support limits.
Connect the work
Talk to Giraffe Digital
Your business provides financial planning and adviser consultations. Tell us what you need from website maintenance.
Call Giraffe Digital0333 090 9138